CIB’s strength lies in a flexible strategy that allows it to constantly adapt to unremitting changes in market dynamics, creating value for stakeholders each step of the way. The BoD and executive management share a philosophy of placing clients at the heart of every decision and the same mission of achieving sustainable financial and non-financial growth. To accomplish this, we rely on our employees and are determined to constantly develop their skills and provide them with the latest innovative technology.
To uphold CIB’s distinct reputation as a leading and trusted financial institution in Egypt, respected for its people, strong core values, performance, and commitment to inclusive, responsible, and sustainable growth.
To create outstanding stakeholder value by providing best-in-class financial solutions to the individuals and enterprises that drive Egypt’s economy. Through our innovative product offerings, superior customer service, staff development strategies, and commitment to sustainability, we will realize our ambitions and help shape the future of banking in Egypt for years to come.
To grow and help others grow.
A number of core values outline the way in which CIB employees work together to deliver effective results for our customers and community.
- Exemplify the highest standards of personal and professional ethics in all aspects of our business
- Be honest and open at all times
- Stand up for our convictions and accept responsibility for our own mistakes
- Comply fully with the laws, rules, and practices that govern CIB’s business in Egypt and abroad
- Say what we do and do what we say
- Our clients are at the heart of our activities, and their satisfaction is our ultimate objective
- Our success is dependent upon our ability to provide products and services that help our clients achieve their goals
- We partner with our clients and work together as a single team with success as our primary objective
- CIB has been a pioneer in the financial services industry since inception 40 years ago as the first joint venture bank in Egypt; we believe innovation is a core competitive advantage and promote it accordingly
- We seek to lead Egypt’s financial services industry into the future, with innovation being key to serving the millions of Egyptians who remain unbanked or underserved
- Our work is governed by discipline and perseverance to achieve outstanding results for both our clients and stakeholders
- Our commitment to our clients is guided by our drive for excellence
- We work with our clients to accomplish their current goals and anticipate and plan for their future goals and objectives
- We collaborate, listen, and share information openly within the CIB family to enhance every staff member’s knowledge base and skill set
- Each member of our staff is an ambassador for CIB’s corporate brand and image
- We value and respect each other’s cultural backgrounds and unique perspectives
Respect for the Individual
- We respect all individuals, whether employees, clients, shareholders, or community members
- We treat each other with dignity and respect and take the time to respond to questions and concerns
- We firmly believe each individual should have the space to make suggestions and offer constructive criticism
- CIB is a meritocracy, where all employees are privy to equal development opportunities based only on merit and accomplishments
- CIB holds employee-client and business etiquette in the highest regard and maintains strict policies for governing decorum
- The observance of good behavior, speech, actions, and dress code is part and parcel of our culture at CIB
Value Creation Model
Value creation is and has always been one of the main pillars of the Bank’s strategy and focus. CIB works diligently to create value for its shareholders, customers, employees, and society. To do this, the Bank efficiently utilizes its key resources to best serve its strategic priorities, taking into account all the macroeconomic driving forces that prevail. This results in creating both financial and non-financial value for CIB’s stakeholders.
|Resources (Input)||Value Created (Outcome)|
Strong financial capital is always re-invested in the Bank’s activities
CIB’s in-depth expertise in different industries is mainly rooted in our skilled, specialized and dedicated staff
The Bank continuously invests in its IT systems and ensure they are up-to-date to make certain that the business runs smoothly
Innovation is chiseled in the Bank’s DNA, and CIB is at the forefront of the market in offering simple, fast, and contextual experiences to its customers, with a special focus on digitalization
CIB has long-standing relationships with clients that are built on trust
CIB’s core values enabled the Bank to preserve and strengthen its brand positioning in the financial services market in Egypt as the largest private bank
CIB is managing its environmental footprint by applying the highest standards related to its energy and water consumption, carbon footprint, and waste management