Mr. Hussein Abaza
Chief Executive Officer and Board Member
Mr. Hussein Abaza leads strategy and operations at CIB, an institution with more than 6,750 employees serving more than 1.3 million customers, including Egypt’s 500 largest corporations, online and at 203 branches, 917 ATMs, and 13,446 points of sale nationwide. Mr. Abaza has been Chief Executive Officer and a Member of the Board of Directors since March 2017. He assumed this position after a six-year run as CEO of Institutional Banking. Prior to this, Mr. Abaza was the Bank’s Chief Operating Officer and, from 2001 to 2010, its Chief Risk Officer responsible for managing credit, market, and operational risk across CIB.
Mr. Abaza is also a leader of the Bank’s award-winning investor relations program, in which capacity he has helped CIB grow from a market capitalization of EGP 10.8 billion in 2008 to EGP 86 billion as of December 2018. Under Hussein’s leadership, the team managed Ripplewood’s 2009 exit from CIB, the entry into the shareholding structure of global emerging markets private equity firm Actis, and the subsequent sale of Actis’s 6.5% stake to Canadian insurance firm Fairfax Financial Holding Ltd. in the Egyptian Exchange’s first block trading transaction. The Bank’s IR program has taken home wins from the Extel / MEIRA poll for five consecutive years, from 2014 to 2018.
In more than 25 years with CIB, Mr. Abaza has become actively involved in the Bank’s regionally renowned credit training program, providing talented young bankers with the theoretical basis and hands-on experience needed to assess the creditworthiness of organizations across all sectors of the economy.
He brings to CIB a sharp interest in financial markets and non-bank financial services, having served as Head of Research and then Managing Director at EFG Hermes Asset Management from 1995 until his return to CIB in 2001. He called on that experience from 2014 to 2017 when he was Chairman of CI Capital, a leading Egyptian investment bank and subsidiary of CIB until the Bank exited its investments.
Mr. Abaza joined CIB after obtaining his BA in Business Administration from AUC. He has pursued post-graduate training and education in Belgium, Switzerland, London, and New York.
Mr. Mohamed Sultan
Chief Operating Officer
Mr. Mohamed Sultan is CIB’s Chief Operating Officer, a role he assumed in February 2015. He joined CIB as Head of Consumer Operations in 2008, and within six months was appointed Head of the Operations Group. In September 2014, Mr. Sultan was appointed Head of Operations and IT before assuming his role as COO.
Under his leadership and management, the Operations Group was significantly developed, resulting in major expansions within the operations function. New divisions were established serving the expansion of the business or merging several operations divisions, including Corporate Services, Alternative Channels, and Real Estate and Facility Management.
In his continuous efforts to enhance the Bank’s internal and external customer experience in alignment with CIB’s overall objectives and strategic goals, multiple departments were established, including Treasury Middle Office, Operations Control Management, Retail Operations, Customer Care and Experience, as well as the Sustainable Development Department.
His vision brought about the establishment of the Security and Resilience Management Group, with a clear strategic mandate to develop and firmly establish the Bank’s business continuity and cyber security management capabilities. Under his leadership, CIB has obtained ISO22301:2012 Certification in Business Continuity Management, positioning CIB as the pioneer and leader among peer financial institutions in the market.
In 2015 and 2016, Mr. Sultan led a major transformation strategy in the IT Department, adding significant value to existing technology and enhanced infrastructure. The aim was a more solid foundation that provides superior services to customers and allows the business to grow smoothly as the Bank moves forward. Mr. Sultan has also been leading programs under the Bank’s Strategic and Digital Transformational Agenda and has played a significant role in expediting the adoption of digital technologies with the aim of maintaining CIB’s role as market leader in this domain.
Prior to joining CIB, Mr. Sultan held the positions of Vice President of Branch Operations and Control Management at Mashreq Bank and Country Operations Head at the National Bank of Oman. He has attended several leadership programs in top business schools and is also an alumnus of INSEAD Business School.
Mr. Amr El Ganainy
Chief Executive Officer, Institutional Banking
Mr. Amr El Ganainy joined CIB in 2004 as General Manager of the Financial Institutions Group. In January 2010, he assumed his role as President of the Global Customer Relations Department, before taking on his current role in June 2017.
Mr. El Ganainy is the Chairman of International Securities & Services Co. (Falcon Group), a Board Member of CI Capital Holding Co., Board Member of Telecom Egypt Co., Board Member of Misr for Central Clearing, Depositary and Registry Co., Board Member of The Egyptian Holding Co. for Airports and Air Navigation, General Assembly Member of Egyptair Holding Co., Honorary Chairman of Inter-Arab Cambist Association (ICA), Honorary Chairman of Egyptian Dealers Association (ACI Egypt), and a member of the American Chamber of Commerce in Egypt.
Mr. El Ganainy has served as Chairman of CI Asset Management Co., Chairman of Commercial International Brokerage Co., Board Member of TE Data, Executive Board Member of ACI International (The Financial Market Association), Board Member of Royal & Sun Alliance Insurance Co., and the Chairman of Capital Securities Brokerage Co.
Prior to joining CIB, Mr. El Ganainy worked at the United Bank of Egypt as General Manager, Treasurer and Head of Correspondent Banking and was Chief Dealer of the Export Development Bank. He began his career as a dealer at Suez Canal Bank.
Mr. Ahmed Issa
Chief Executive Officer, Retail Banking
Mr. Ahmed Issa is the Chief Executive officer of Retail Banking, a responsibility he assumed in January 2017. He started his banking career in 1993 at CIB branches and attended CIB’s industry-leading credit course in 1994. He was later promoted through the ranks within CIB’s Corporate and Investment Banking divisions between 1995 and 2001. His career has seen him take on notable positions such as Head of Research at CIBC, Managing Director of CI Capital Investment Banking, Head of the Financial Institutions Group at CIB Corporate Banking, Chairman of Egypt’s leading lease finance company, Corplease, Chairman of Egypt’s largest security company, Falcon Group, and the first Head of Strategic Planning at CIB.
Mr. Issa is an industry veteran, chairing the Banking and Finance Committee of the American Chamber of Commerce in Egypt and speaking regularly at the chamber’s industry committee meetings. He was Chair of the Audit Committee of the Board at the Ministry of Civil Aviation Finance Holding Company and in 2017 was selected by His Excellency the Prime Minister of Egypt to sit on the Board of Egypt’s Trade Development Authority. In April 2018, at the request of His Excellency the Minister of Aviation, he became a member of the Board of Directors at Egyptair Holding Company.
Mr. Issa has been industrious about self-development throughout his career. In 2001, he earned an MBA from the University of North Carolina at Chapel Hill. He was a Fulbright Scholar at Harvard University and at Merrill Lynch in 1997.
Ms. Pakinam Essam
Chief Risk Officer
Ms. Pakinam Essam serves as CIB’s Chief Risk Officer (CRO), having been appointed in January 2011. Since then, she commenced the Risk Transformation Process, and the CIB Risk Group evolved into a forward-looking, holistic organization with an integrated view of risks, covering all key areas including institutional banking, consumer banking, business banking, market, operational, liquidity, and interest rate risks. She has expanded the group’s coverage to focus on emerging non-financial risks, such as conduct, cyber security, information security, vendor management, IT, reputation, and social and environmental risks. Ms. Essam is championing the Bank’s Enterprise Risk Management framework, with emphasis on infrastructure, process, environment, and risk culture.
Under her leadership, CIB has been recognized for six prestigious risk awards by Asian Banker Singapore for the Middle East and Africa in the following categories: Enterprise Risk Management, Retail Risk, Liquidity Risk, and Operational Risk.
Ms. Essam is a key member of the Bank’s executive committee and an active member of the Bank’s Sustainability Steering Committee and the Board of Trustees of the CIB Foundation.
Ms. Essam joined CIB after graduating from the Faculty of Economics and Political Science, Cairo University, and has over 25 years of experience in banking and risk management.